What we offer
We provide comprehensive case management support to refugee individuals and families with complex needs and multiple barriers to facilitate their successful adaptation and integration to life in Canada:
How does it work?
Our case management support includes:
– Initial and ongoing assessment
– Service planning
– Supportive counseling
– Service coordination
– Systems navigation
– Linkages to community resources
– Facilitated referrals
– Skill building
Additionally we provide language interpretation and cultural education to ensure the families fully understand their rights and responsibilities.
Our program also conducts Well-Being Needs Assessments with refugee families at the end of their first year in Canada to determine the overall state of well-being and ensure families are linked to the appropriate resources and services.
Our holistic approach establishes and provides assistance in the following life domains: basic needs / life skill challenges, safety, health, family related issues, legal issues, social and isolation issues, and education and employment challenges.
If needed, we can provide support for parents through our In-home Family Supports Program and Parent Coach Program.
“Spouse said: My son is doing great. He is making friends with Canadian kids and he knows how to make them laugh and have a great time.
The two daughters have developed a strong connection with EAL school teacher. She celebrated Ramadan with them and shared with them her own cultural holiday.”
– From interviewers’ notes on settlement of Syrian Families in the first year in Manitoba